Clover EBT Transaction FAQs

SALE APP

To take EBT Benefit payment by tapping tender type EBT:
1. Open Sale app , enter the amount, and tap EBT
2. Tap Cash Benefit or SNAP Food Benefit, then tap Pay
3. Swipe the EBT card
4. Have the customer enter their PIN number, then press ENTER

To take an EBT Benefit payment by tapping Charge:
1. Open Sale app , enter the amount, and tap Charge
2. Swipe the EBT card
3. Tap Debit
4. Have the customer enter their PIN number, then press ENTER
5. Tap Cash Benefit or SNAP Food Benefit
6. On the receipt screen, provide a receipt or tap Done

REGISTER APP

To take EBT Benefit payment by tapping tender type EBT:
1. Open Register app , add items and tap Pay
2. On the Payments screen, tap EBT
3. Tap Cash Benefit or SNAP Food Benefit, then tap Pay
4. Swipe the EBT card
5. Have the customer enter their PIN number, then press ENTER

To take an EBT Benefit payment by tapping Charge:
1. Open Register app , add items and tap Pay
2. On the Payments screen, tap Charge
3. Swipe the EBT card
4. Tap Debit
5. Have the customer enter their PIN number, then press ENTER
6. Tap Cash Benefit or SNAP Food Benefit
7. On the receipt screen, provide a receipt or tap Done

Check balance on EBT card:
1. Open EBT app EBT app
2. Tap Check Balance
3. Swipe EBT card
4. Have the customer enter the EBT card Pin number, then tap ENTER
5. The total balance remaining on that card will display
(Optional) Tap the printer icon if you would like to print the balance
6. Tap Cancel