I've just taken my Clover Flex out of the box and it is not turning on

1. Plug the power brick into the charging cradle
   
2. Attach the power cord to the power brick and plug the power cord into a power source
3. Place the device on the charging cradle. A battery icon will appear on the screen
4. Press and hold the power button until the Clover logo appears on the screen
5. Clover Flex should now be powered on

I've plugged in the Clover Flex and it still isn't powering on

If your Clover Flex does not power on, step through the following instructions:

1. Remove device from its charging cradle or remove the power cord
2. Hold the power button down for 32 seconds before releasing
   
3. Press power button again until the clover image displays
4. Place on charging cradle or connect power cord back to the device
5. When ready, the device will prompt for Passcode