Clover Homepage

Last Updated: May 29, 2024

What's in this article?

Important Notes: 

If a merchant asks for a menu to be built you can offer to show them how to make an Item, Catagory, Ect, But you can not build it for them. If they mention that the sales rep said they could, refer them back to the sales rep

About

Clover is a point-of-sale system owned by First Data. Clover has its own app marketplace and uses a custom version of Android in addition to proprietary hardware. Clover is sold by First Data in addition to a number of ISOs.

Hours of Operation:

24/7

Website: 

http://www.clover.com/

Support Site: 

https://www.clover.com/help/

Devices/Technology

TechnologyTrainingInstall/OnsiteActivation
  • Clover Station
  • Clover Mobile
  • Clover Mini
  • Clover Go (Dongle)
  • Clover Flex
  • Clover Printer
  • Clover Cash Drawer
  • Clover Terminal



Compatible Printers

  • Epson TM-L90 Sticky Label Printers
  • Star SP700
  • Star SP742
  • Star TSP100

Contacts

NameInfoPhoneAvailability
General SupportPlease have the SN of the device before calling Clover Support

New Method: (800) 228-0210 (FirstData) > MID > Phone Number > Business Name > 4 (Clover) > 5 (other) > 6 (other)

24/7
(855) 853-8340 (enter 0# for all of the authentication questions you get asked or you will never make it through the IVR)
(800) 788-9516
(844) 864-5449 ###44 should get you to general support
STAX Provided numbersClover General Support(855) 853-8340 Option 1
Clover Tech Support (844) 864-5449
  • Enter MID
  • Opt 1 for proceeding by using phone keypad or Opt 2 for voice commands
  • Opt 5 for Tech Support

Note: If the merchant inputs the Merchant ID at the start of the phone call, the automated system will reroute the call back to Stax support


Clover  3rd Party Partners

Note: List only the contacts that should be reached out to. 

NamePhoneAvailability
FD Omaha(800) 228-021024/7
FD Nashville(800) 647-372224/7
FD North(800) 346-331524/7
FD Buypass(800) 733-332224/7


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