Clover Mini: I’m unable to find the balance for my EBT card

Last Updated: May 29, 2024

What's in this article?

Are you certain that you trying to find the balance for an EBT card?

If you attempt to use the EBT app  to find the balance for a non-EBT card, you may see one of the following errors:

  • Check balance failed
  • DECLINED: No reason provided
  • PARSE OR FORMAT ERROR

Note

If you are attempting to find the balance of your debit card, please use the Balance Inquiry app .


 

Do you have an EMV EBT card (or does your EMV card have a chip in it)?

We currently do not support EMV EBT cards. However, we plan to support EMV EBT cards in the future.


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