Clover: Set Up & Activation

Last Updated: May 29, 2024

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Hardware Setup

Plug in the cables for your Clover Device

1. Plug the L-shaped end of the Display Cable into the Display 2. Plug the other end of the Display Cable into the Printer
3. Plug the power cable into the power brick
4. Plug the Power Cable into the Printer
5. Plug the Power Cable into a power source

NOTE

(Optional) Plug the RJ-11 Cable that came with your Cash Drawer into the Printer

If you plan on connecting to your network with ethernet, we recommend to setup WiFi to use as a fallback, and then follow the ethernet setup instructions.


Connect Clover Station to a Network

Activate Device via Wi-Fi

  1. After plugging your Clover Station into a power source, wait for the device to boot
    • This typically takes 10-20 seconds, during which you will see a colorful Clover logo
  2. When done booting, you will see the Network screenClover Station Network Connection Setup Wizard
  3. To connect via Wi-Fi tap the Use Wireless Instead button
  4. Select one of the detected networksClover Station Wireless List Network Setup Wizard

    NOTE


    You can tap the Add a New Network button if your network doesn’t appear
  5. Enter the password for the network (if prompted) and tap DoneClover Station Enter Password to connect to Wireless during Setup Wizard
  6. Tap Check Connection to confirm your Wi-Fi connection
  7. If successful, you will be taken through the activation process
    • If not, you’ll be asked to select a different network or re-enter the Wi-Fi password


Activate Device via Ethernet

  1. If your ethernet cord was already plugged into the Clover Station Printer (before it powered up), your Clover Station will automatically try and connect to the internet
    • If not, go ahead and plug your ethernet cord into the Clover Station PrinterClover Station Ethernet Connection
  2. You may need to tap Check Connection if the Clover Station did not automatically try to connectClover Station Network Connection Setup Wizard
  3. It may take up to two minutes for the Clover Station to detect the connection, so wait two minutes and tap the Check Connection button again

NOTE

If you receive an Error connecting to the network error:

  • Troubleshoot the connection
    • Ensure that the router you’re using is connected to that internet (using a laptop, mobile device, etc.)
    • Ensure that the ethernet cable is plugged all the way into the Printer
  • Tap the Check Connectionbutton
    • You will see “Successfully Connected to Server” when connected
    • If this fails, wait two minutes and try again
  • Tap the Try Again button to proceed


Updating Clover Software during device setup

After Clover device connects to the network for the first time, it will need to download and install the latest version of Clover. Your Clover device will then automatically reboot. Depending on the device, you may need to install a second download. Follow the directions to continue setting up your device.


Activate your Clover Station

Locate & enter your activation code

  1. Your activation code will be sent to you in an email from support@clover.comClover Activation Code Email
    • If you have already set up your Web Dashboard account, you can log into the Web Dashboard and find the activation code listed at the top as well
  2. Activation codes are unique and provided for each device
    • if you ordered multiple devices, you will need to enter the correct activation code per device
    • The serial number of your device can be found at the top of the activation screen or on the underside of the Clover Station
  3. Locate the activation code for the serial number of the device you wish to activateClover Activation Code Email
  4. Enter the 8-digit activation code using the number pad on the touchscreenstation-activation-code
  5. If you enter the correct code, you will proceed to the next screen

NOTE

If you believe your code is incorrect or you receive an error, please contact Clover Support


Set up your Station Printer

Insert paper roll into printer

To insert receipt paper into the Station Printer, pull open the front panel of the Clover Station Printer
  1. Push the green button to open the printer plate and pull the plate back until it sticks to the front panel
  2. Insert the paper roll so that the paper is sticking out of the bottom backside of the roll
  3. Pull the paper back and close the front panel, pushing until you hear a click

Clover Station - Set up Receipt Printer


Set up your Admin Account

Enter and confirm your admin Passcode

If you have activated a Clover device before, you will not be prompted to create an admin Passcode. This Passcode gives you complete access for all your Clover devices.

To enter your Passcode in the set up process:

  1. Enter a 4 or 6-digit Passcode
  2. Re-enter the Passcode to confirm.

To change your admin or owner Passcode:

  1. Open the Employees app .
  2. Select your name from the Employee list.
  3. Select the edit (pen) icon at the top of the screen.
  4. Tap on Passcode and enter a new Passcode.
  5. Tap Save.

 

 

Test your Card Reader

  1. When prompted, take a personal credit card and swipe it through the Clover Station card readerClover Station Proper Use of Card Reader

    NOTE: Your card will not be charged

  2. If successful, you will proceed to the app install screen
  3. Alternatively, you can tap the Skip button to skip this step

NOTE

Make sure that you swipe cards at the highest point of the card swiper. The card reader sits under the notched part of the card swiper, and cards must slide smoothly over the reader to be read properly.

IMPORTANT

If your card reader is not working, please try again from Register register-app-icon app or Transactions app Transactions app icon after activating your Clover Station. If you are unable to take card transactions, please contact customer support.


Install & Access the App Market

  1. After entering your activation code, Clover Mobile may prompt you with a few questions about your business. Please answer them the most accurately, so Mini can be automatically set up with settings that are best for your business needs.
  2. After answering these questions, your apps should begin installing. Please wait until the install process is complete.Mobile App Install during OOBE


Browse App Market (After Activation)

  1. Scroll through the App Marketby swiping up and down on the touchscreenStation - App Market - App Listings
  2. To view additional app details, tap on the app you wish to view
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