Clover: Set Up & Activation
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Hardware Setup
Plug in the cables for your Clover Device
1. Plug the L-shaped end of the Display Cable into the Display 2. Plug the other end of the Display Cable into the Printer
3. Plug the power cable into the power brick
4. Plug the Power Cable into the Printer
5. Plug the Power Cable into a power source
NOTE
(Optional) Plug the RJ-11 Cable that came with your Cash Drawer into the Printer
If you plan on connecting to your network with ethernet, we recommend to setup WiFi to use as a fallback, and then follow the ethernet setup instructions.
Connect Clover Station to a Network
Activate Device via Wi-Fi
- After plugging your Clover Station into a power source, wait for the device to boot
- This typically takes 10-20 seconds, during which you will see a colorful Clover logo
- When done booting, you will see the Network screen
- To connect via Wi-Fi tap the Use Wireless Instead button
- Select one of the detected networks
NOTE
You can tap the Add a New Network button if your network doesn’t appear - Enter the password for the network (if prompted) and tap Done
- Tap Check Connection to confirm your Wi-Fi connection
- If successful, you will be taken through the activation process
- If not, you’ll be asked to select a different network or re-enter the Wi-Fi password
Activate Device via Ethernet
- If your ethernet cord was already plugged into the Clover Station Printer (before it powered up), your Clover Station will automatically try and connect to the internet
- If not, go ahead and plug your ethernet cord into the Clover Station Printer
- If not, go ahead and plug your ethernet cord into the Clover Station Printer
- You may need to tap Check Connection if the Clover Station did not automatically try to connect
- It may take up to two minutes for the Clover Station to detect the connection, so wait two minutes and tap the Check Connection button again
NOTE
If you receive an Error connecting to the network error:
- Troubleshoot the connection
- Ensure that the router you’re using is connected to that internet (using a laptop, mobile device, etc.)
- Ensure that the ethernet cable is plugged all the way into the Printer
- Tap the Check Connectionbutton
- You will see “Successfully Connected to Server” when connected
- If this fails, wait two minutes and try again
- Tap the Try Again button to proceed
Updating Clover Software during device setup
After Clover device connects to the network for the first time, it will need to download and install the latest version of Clover. Your Clover device will then automatically reboot. Depending on the device, you may need to install a second download. Follow the directions to continue setting up your device.
Activate your Clover Station
Locate & enter your activation code
- Your activation code will be sent to you in an email from support@clover.com
- If you have already set up your Web Dashboard account, you can log into the Web Dashboard and find the activation code listed at the top as well
- Activation codes are unique and provided for each device
- if you ordered multiple devices, you will need to enter the correct activation code per device
- The serial number of your device can be found at the top of the activation screen or on the underside of the Clover Station
- Locate the activation code for the serial number of the device you wish to activate
- Enter the 8-digit activation code using the number pad on the touchscreen
- If you enter the correct code, you will proceed to the next screen
NOTE
If you believe your code is incorrect or you receive an error, please contact Clover Support
Set up your Station Printer
Insert paper roll into printer
To insert receipt paper into the Station Printer, pull open the front panel of the Clover Station Printer
- Push the green button to open the printer plate and pull the plate back until it sticks to the front panel
- Insert the paper roll so that the paper is sticking out of the bottom backside of the roll
- Pull the paper back and close the front panel, pushing until you hear a click
Set up your Admin Account
Enter and confirm your admin Passcode
If you have activated a Clover device before, you will not be prompted to create an admin Passcode. This Passcode gives you complete access for all your Clover devices.
To enter your Passcode in the set up process:
- Enter a 4 or 6-digit Passcode
- Re-enter the Passcode to confirm.
To change your admin or owner Passcode:
- Open the Employees app
.
- Select your name from the Employee list.
- Select the edit (pen) icon at the top of the screen.
- Tap on Passcode and enter a new Passcode.
- Tap Save.
Test your Card Reader
- When prompted, take a personal credit card and swipe it through the Clover Station card reader
NOTE: Your card will not be charged
- If successful, you will proceed to the app install screen
- Alternatively, you can tap the Skip button to skip this step
NOTE
Make sure that you swipe cards at the highest point of the card swiper. The card reader sits under the notched part of the card swiper, and cards must slide smoothly over the reader to be read properly.
IMPORTANT
If your card reader is not working, please try again from Register app or Transactions app
after activating your Clover Station. If you are unable to take card transactions, please contact customer support.
Install & Access the App Market
- After entering your activation code, Clover Mobile may prompt you with a few questions about your business. Please answer them the most accurately, so Mini can be automatically set up with settings that are best for your business needs.
- After answering these questions, your apps should begin installing. Please wait until the install process is complete.
Browse App Market (After Activation)
- Scroll through the App Market
by swiping up and down on the touchscreen
- To view additional app details, tap on the app you wish to view