Dejavoo: Authorization only and Forced Auth

Voice Auth enter into Dejavoo

Last Updated: May 30, 2024

What's in this article?

  • Auth Only
  • Ticket/Force
  • Note: Most credit authorizations expire after 30 days, However they can expire sooner.  American Express OptBlue authorizations expire after 7 days.


      • Non-touchscreen, or older version terminals - Press the yellow Backspace button
      • Touchscreen terminals press credit
    1. Select Auth
    2. Key in authorization amount and press the green Enter button.
    3. Key in terminal password 1234.
    4. Insert, tap, swipe, or key in card information.
    5. Follow prompts for accepting the card
    6. Upon completion, an authorization ticket will print. Keep for your records and so that you can Force the Auth at a future time.
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    This transaction is used when an Authorization Number has already been obtained via Authorize only transaction or through voice authorization. 

    Note: Most credit authorizations expire after 30 days, However they can expire sooner.  American Express OptBlue authorizations expire after 7 days.

    For Example: To rent a canoe at Lake Cawanna there is a $75.00 deposit at the time of therental. The merchant processes an Auth Only transaction for the $75.00, receiving an authorization code for the funds but not actually charging the credit card. The merchant charges the credit card when the canoe is brought back by processing a TICKET ONLY sale using the authorization number they previously obtained.


      • Non-touchscreen, or older version terminals - Press the yellow Backspace button
      • Touchscreen terminals press credit, then swipe left to see the ticket option
    1. Select Ticket
    2. Key in ticket amount and press the green OK button.
    3. Key in terminal password (1234) and press the green OK button.
    4. Screen will display AUTH CODE. Key in the Authorization code listed on the previously obtained authorization receipt.
    5. Press the green OK button.
    6. **If prompted** key in a Tip amount, press green OK button, Then Confirm (F2) the total charge amount
    7. Insert, tap, swipe, or key in card information.
      • If entering manually you will need to enter the card number and expiration date
    8. **If prompted** press the Green OK button when asked if card is present, or select No
    9. **If prompted** You can skip the CVV or Address information by pressing the Green OK button
    10. Key in the post Auth Ref # or press green OK button to skip
    11. Key in the date of the original authorization
    12. Upon completion, a receipt will print with the transaction information.
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