Dejavoo: Enabling 3G
Dejavoo: GPRS Cell Network
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To enable 3G connection on your Dejavoo Z9 device, please use the following steps:
- Method 1
- Method 2 (Touch-Screen only)
- On the main screen press the green OK button to get to the Core Menu
- If the green OK button does not work try...
- On Aura non-touch models press F1 for Core
- On Aura Touch Models tap the 3 lines at the bottom of the screen
- If the green OK button does not work try...
- Select Utility
- Enter the Password (1234)
- Hit GREEN OK key
- Select Communications
- Select Local Parms
- Select 3G/GPRS
- Select Status
- Select Reconnect
- The terminal will display GPRS Connecting…
- Once connected the main screen will display the 3G icon at the top of the screen.
To confirm connection
- Tap the 3G icon and it will give you the details of the connection.
- If the terminal reads LAN Active look for your network IP address to display.
- Tap PING menu option on touch screen models.
- Select the number 2 on the keypad for PING GOOGLE.
- If terminal displays PING SUCCESS, you are ready to begin processing. Attempt a test sale to confirm approval receipt.
- If terminal displays PING FAILS, check your network configurations - we usually recommend resetting your router - and try again. Or contact Fattmerchant support for additional assistance.
- Tap the top of the screen near date and time
- Select 3G GPRS
- Select the connect option
- On the main screen press the green OK button to get to the Core Menu