Dejavoo: How To Reset/Edit Favorites

How to reset and add new favorites

Last Updated: May 31, 2024

What's in this article?

The Dejavoo Favorites menu is a way for merchants to quickly access their "favorite" options on the Dejavoo terminal. Please select the appropriate tab for instructions:

  • Add any new Favorite
  • Add TIPS as a Favorite
  • Reset Favorites menu
  • Merchants can add options to the favorites menu by going to the field in the menu, highlight, and press the up/power button on the key pad.

    1. Locate desired menu item
    2. Tap on Power button in lower left of number pad
    3. Terminal will prompt  "Add to favorites?" select Yes
    4. Select placement in Favorites menu
    5. Terminal will prompt  "Overwrite Favorite?" select Yes
    • On the main screen press the green OK button to get to the Core Menu
      • If the green OK button does not work try...
        • On Aura non-touch models press F1 for Core
        • On Aura Touch Models tap the 3 lines at the bottom of the screen
       
    • Select Applications
    • Select DvCreditApp or Credit/Debit/EBT
    • Select Tips and Tabs
    • Highlight the Tip option and press # (touchscreen models: press and hold Edit Tip)
    • Terminal will prompt  "Add to favorites?" select Yes
    • Select placement in Favorites menu
    • Terminal will prompt  "Overwrite Favorite?" select Yes
    • On the main screen press the green OK button to get to the Core Menu
      • If the green OK button does not work try...
        • On Aura non-touch models press F1 for Core
        • On Aura Touch Models tap the 3 lines at the bottom of the screen
       
    • Press 4 for Utility
    • Key in manager password 1234
    • Press 4 for Favorites
    • Select Reset
    • Screen will Reset to Default? Yes (F2) or No (F3)



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