Dejavoo QD: Connect QD5 PINPad to Terminal
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First make sure to verify if its the new version or old. New version will have a split braided cable that is hardwired.
- General instructions
- Choice Merchant Solutions
- Ethernet Terminal
- WiFi Terminal
- Connect an Ethernet cable into the Ethernet Adapter. ( next to the USB cable we just plugged in.)
- Connect the Terminal's USB to a power source. (Wall Adapter or computer USB port)
- Connect the PINPad's (QD5) USB to a power source. (Wall Adapter or computer USB port)
- Verify connections are correct
- Power on terminal (QD4) and pin pad (QD5)
- Select the home button (circle button bottom of screen)
- Select Aura on both terminal and pin pad
- PINPad should say welcome
- Perform test transaction
- Connect the Terminals USB to a power source. (Wall adapter or computer USB port)
- Connect the PINPad's (QD5) USB to power source. (Wall adapter or computer USB port)
- Verify connections are correct
- Power on terminal (QD4) and pin pad (QD5)
- Select the home button (circle button bottom of screen)
- Select Aura on both terminal and PINPad
- PINPad should say welcome
- Perform test transaction
- You need to unscrew the bracket holding the power and USB on both the QD4 and QD5 Located on the bottom
- Unplug the USB on each that is connected to the ethernet box
- To connect the two, you need the USB that is separate
- Then unscrew the top bracket that the unplugged USB came from to remove the ethernet box since the machines cannot connect to ethernet when setup like this
- After booting up the two machines make sure to connect to Wi-Fi
- Open the market app and if it asks for a pin, it is 1111
- Update all apps that say update next to them
- On the QD5 download the TPN ANDROIDPP13 to make it a pin pad
- Download the regular TPN on the QD4
- Test as normal
Troubleshooting
If PINPad does not say welcome but offline then the cables are mostly likely not connected correctly or damaged.
If you receive a CL config error, PINPad needs a parameter update. See