Dejavoo QD: Refund

Last Updated: May 29, 2024

What's in this article?

Credit Refund
Debit Refund
Cash Refund
1. Tap on the CREDIT icon on your terminal home screen
2. Tap on the RETURN icon
3. Input the RETURN AMOUNT and press OK
4. If prompted, confirm the return amount by tapping OK
  Tap CANCEL to cancel
5. If prompted, input MANAGER PASSWORD (default password is 1234)
6. Swipe, Tap (contactless only) or insert chip card
7. If prompted, confirm the sale amount by tapping YES
8. The transaction is processed. Return receipts will print with details of the transaction.
1. Tap on the DEBIT icon on your terminal home screen.
2. Tap on the RETURN icon
3. Input the RETURN AMOUNT and press OK.
4. If prompted, confirm the return amount by tapping OK
  Tap CANCEL to cancel
5. If prompted, input MANAGER PASSWORD (default password is 1234)
6. Swipe, Tap (contactless only) or insert chip card
7. The transaction is processed. Return receipts will print with details of the transaction.
1. Tap on the CASH icon on your terminal home screen.
2. Tap on the RETURN icon
3. Input the RETURN AMOUNT and press OK.
4. If prompted, input MANAGER PASSWORD (default password is 1234)
5. If prompted, confirm the return amount by tapping OK
  Tap CANCEL to cancel
6. The transaction is processed. Return receipts will print with details of the transaction.

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