Dejavoo QD: Void

Last Updated: May 29, 2024

What's in this article?

Void with Card present
Void with Card NOT present
1. Tap on the CREDIT icon on your terminal home screen
2. Tap on the VOID icon
3. Input the VOID AMOUNT and press OK
4. If prompted, confirm the void amount by tapping OK
  Tap CANCEL to Cancel
5. If prompted, input MANAGER PASSWORD (default password is 1234).
6. Swipe Tap (contactless only) or insert chip card
7. Enter the void transaction # and press OK
8. The transaction is processed. Void receipts will print with details of the transaction.
1. From the idle prompt, tap the icon to access the FAVORITES menu ()
2. Tap VOID TRANSACTION
3. If prompted, input Manager Password (1234 default)
4. Tap BY TRANSACTION #.
  Other options include:
  View All
  Invoice #
  Approval Code
  Last Transaction
5. Input TRANSACTION # to be voided and press OK
6. Confirm the void transaction by tapping SELECT
7. If prompted, confirm the void amount by tapping OK
8. The void is processed. Void receipts will print with details of the transaction.

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