Rapid Connect Nashville available for merchants utilizing SwipeSimple Terminal or SwipeSimple Register on any of the following PAX devices: PAX A920, PAX A920 Pro, PAX A80 and PAX Aries 8. I’ve attached the updated version of the SwipeSimple Terminal Deployment Guide below.

Next Steps: 

• In SwipeSimple RAMP, your reseller portal, when boarding a PAX payment device you will now have the option under Merchant Processor for ‘Fiserv Rapid Connect Nashville’. You will be able to enter in the remaining VAR sheet information as usual. 
  • If you have any issues with onboarding or would like a refresher training to go over SwipeSimple Terminal or SwipeSimple Register support and deployment, please let us know and we can set up time to go over this. 

• In the PAXSTORE, you will need to push three applications to support Fiserv Rapid Connect Nashville. I’ve listed the applications and version numbers below:
  • SwipeSimple v.7.6
  • BroadPOS Rapid Connect - V1.05.16E_20231208
    • We recommend using the restaurant template.
      • Tipping should be enabled/disabled for the merchant from their Account Settings tab in SwipeSimple.
    • Please note that there are different parameter settings below for Rapid Connect. 
      • In the EMV tab > Quick Chip Parameters > Support Quick Chip > Enabled
      • In the Misc tab, under General Settings > Features > Disabled
      • In the Misc tab > Card Sensory Branding > Animation > Disabled
      • In the Misc tab > Card Sensory Branding > Sonic Brand Sound > Disabled
      • In the Misc tab, under EMV Features, there is an option for Contactless Retry Attempts. This is a parameter field specific to Rapid Connect Nashville parameter for if a tapped transaction fails, rather than erroring out the transaction completely, it allows you to retry. Our recommendation is to set the Contactless Retry Attempts to 2.
      • Contactless Trans Limit - Keep in mind that you may need to adjust the dollar amount field for every single card brand. If not, the merchant may experience issues. 
  • BroadPOS Manager - V1.01.71E_20231116
    • This is a new application that you will need to download to support Fiserv Rapid Connect Nashville on SwipeSimple Terminal or SwipeSimple Register on PAX devices.