Dejavoo QD: EBT Transactions
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- EBT: Food Benefit Sale
- EBT: Food Benefit Voucher Sale
- EBT: Cash Benefit Sale
- EBT: Food Benefit Return
- EBT: Food Benefit Voucher Return
- EBT: Balance Inquiry
- Turn on EBT in DVMMs
EBT (Electronic Benefits Transfer) provides both food stamp and/or cash benefits to customers. With EBT transactions customers access their benefits through the terminal by using their EBT cards. Merchants must be subscribed to an EBT host and an active PIN Pad is required
- Press the EBT FOOD icon on your terminal home screen.
- Press SALE icon
- Enter the EBT SALE amount and press OK.
- A prompt will appear asking your customer to tap, insert, swipe or enter their card number manually.
- Customer enters PIN on encrypted terminal PIN Pad or encrypted external PIN Pad and presses OK.
- The sale will be processed and the transaction will be declined or approved.
- You will be offered the option to print details of the transaction
When a voice authorization has been previously obtained you should follow the steps below to complete an EBT Voucher Sale using the obtained voice authorization.
- Press the EBT FOOD icon on your terminal home screen
- Press VOUCHER... icon
- Enter the EBT VOUCHER SALE amount and press OK.
- Enter the EBT Approval Code and press OK
- Enter the EBT Serial Number and press OK
- A prompt will then appear asking your customer to tap, insert or swipe their card. Manually enter the card number
- The transaction is processed, then approved or declined. You will be offered the option to print details of the transaction.
- Press the EBT CASH icon on your terminal home screen
- Press SALE icon
- Enter the EBT SALE amount and press OK
- Customer taps, inserts, swipes or enters their card number manually.
- Customer enters PIN on encrypted terminal PIN Pad or encrypted external PIN Pad and presses OK
- The transaction is processed, then approved or declined. You will be offered the option to print details of the transaction.
Use the steps below to process a Return for a Food Benefit Sale.
- Press the EBT FOOD icon on your terminal home screen.
- Press RETURN icon
- Enter the EBT RETURN amount and press OK.
- Press OK to confirm the return amount.
- If prompted, input MANAGER PASSWORD (default password is 1234)
- Customer taps, inserts, swipes or enters their card number manually.
- Customer enters PIN on encrypted terminal PIN Pad or encrypted external PIN Pad and presses OK.
- The return will be processed and the transaction will be declined or approved
- You will be offered the option to print details of the transaction.
Use the steps below to process a Return for a Food Benefit Voucher Sale.
- Press the EBT FOOD icon on your terminal home screen
- Press RETURN icon
- Enter the EBT RETURN amount and press OK
- Press OK to confirm the return amount
- If prompted, input MANAGER PASSWORD (default password is 1234
- Customer taps, inserts, swipes or enters their card number manually.
- Customer enters PIN on encrypted terminal PIN Pad or encrypted external PIN Pad and presses OK
- The transaction is processed, then approved or declined. You will be offered the option to print details of the transaction.
- Press the EBT FOOD or the EBT CASH icon to reach the EBT menu
- Press the BALANCE icon
- Swipe EBT card
- Customer inputs PIN on encrypted terminal PIN Pad or encrypted external PIN Pad and presses OK
- Terminal communicates to host for EBT balance and prints EBT balance. Once completed the terminal will return to idle prompt.
EBT Must be turned on at the processor for EBT to work. Simply turning this option on will not do anything if EBT is not turned on at the processor
- Log into the Appropriate MMSx account for the reseller
- Note: Access to MMSx is very limited. Check with a TR if you do not have a login for the partner with whom you are working
- Locate the Card_Type_EBT setting and set to ON